A post to bring to the attention of would be social media types the inept usage of social media by AutoRestore when using Facebook. My Mercedes Benz car was damaged in a bump recently and via the co-operative the work was completed by AutoRestore in Macclesfield. On phoning today on their 0800 331 0133 number I was waiting for a while, so I thought I’d mention this politely on the AutoResponse Facebook page –

Only for the post to be taken down, despite the page allowing for postings. Great customer service from AutoRestore, and I would love to know who manages the social media interaction at their end…